Exchanges and Returns

Exchanges & Returns

We hope you are happy with your order. If it is not quite what you expected, you can return or exchange your order within 14 days of receipt.

How does it work?

Download the return form here and send it to support@yooova.com .
We will then send you the return instructions.

Good to know:

Exchanges or returns are possible within 14 days of receipt.

The shipping costs for returning are at your own expense. We believe in conscious ordering and want to prevent unnecessary returns and environmental pollution together.

Once we have received your return in good order, we will refund the full purchase amount as soon as possible.

Are you unsure about a size or product? Then take a good look at the size information or contact us. We are happy to help you make the right choice.

Is the product damaged upon arrival?

We pack our products very carefully. If something unexpectedly goes wrong during transport, we would like to hear about it within 24 hours of receipt.
We would like to receive an email with photos of the damage at support@yooova.com.